Q:What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q:How can I trust you and your factory?
A:We are a good credible company,we are focusing on the long term relationship with customers, we have worked with thousands of customers since we establishment in 1998,customers always make highly complimentary remarks.
Q:What's the shipping method?
A:Normally use international express as DHL, TNT, FedEx, UPS, etc.Can also arrange according to your needs.
Q:Should I need to pay the mold cost again when we reorder next time?
A:No, you do not need to pay for the mold again, it will be used always.
Q:Can I get samples first of my own design, and then start the order?
A:Yes, of course. We will make the mould for your desige, then proceed the samples for your to check. Once getting your confirmation, we will start the order then.
Q:Do you accept small quantity
A:Yes,our MOQ for metal clothing tags is 500pcs.For custom design,the price would be up to the design details and quantity.
Q:How about the production and delivery time?
A:Sample time is 7-10 days and mass production time is about 15 days after the artwork is approved.It depends much on the quantity you need.
Q:Can you make customized items,OEM or ODM?
A:Products according to customer samples or design drawings, the price is for reference only, the number and the size of products are different,the price will be different.
Q:Do you provide samples?Can i get a free sample?
A:Samples in stock is free for you except freight.Customized product please contact us to negotiate.
Q:Are you a trading company or factory?
A:we are an metal nameplate factory with 20 years experience